We allow our clients to book their own appointments when it is convenient for them using our online client portal. No need to call, leave a message and wait for a response, just an easy way to schedule your counseling appointments. Simply click the “schedule an appointment” button, then select the counselor you would prefer to meet with, the location of your appointment (either ‘Anchor Counseling Office” which will be in-person or ‘Video Office’ which will be a telehealth appointment), and the time and date that works best for you.

We allow our clients to book their own appointments when it is convenient for them using our online client portal. No need to call, leave a message and wait for a response, just an easy way to schedule your counseling appointments. Simply click the “schedule an appointment” button, then select the counselor you would prefer to meet with, the location of your appointment (either ‘Anchor Counseling Office” which will be in-person or ‘Video Office’ which will be a telehealth appointment), and the time and date that works best for you.

We allow our clients to book their own appointments when it is convenient for them using our online client portal. No need to call, leave a message and wait for a response, just an easy way to schedule your counseling appointments. Simply click the “schedule an appointment” button, then select the counselor you would prefer to meet with, the location of your appointment (either ‘Anchor Counseling Office” which will be in-person or ‘Video Office’ which will be a telehealth appointment), and the time and date that works best for you.

Both! We want you to feel comfortable and as relaxed as possible! If that means you stay in your home, we are happy to talk to you there. The live video therapy sessions are offered to anyone in the state of Texas, allowing accessibility and convenience when it’s hard to get into the office. Anchor Counseling uses a secure HIPAA platform (Simple Practice) to conduct these video sessions

Anchor Counseling focuses on adolescents ages 10-18, adults and families. We offer individual counseling to adults, families and couples depending on needs and availability.

Your first session will be a chance for your counselor to get to know you and for you to express what issues or challenges you are facing. You will be able to experience a counseling session and what it is like working with your counselor. You will also learn more about the counseling process going forward. Counseling sessions typically last for 50 minutes and will be based on your needs and availability.

Sara & Mallory are an out-of-network provider and do not directly bill or accept insurance for treatment. There are many benefits to private pay (even if you have insurance) in the counseling process including:

• Having more freedom in choosing a counselor that is a good fit for you (no “in-network” worries)
• Receiving counseling services for needs that aren’t “billable” to insurance, such as relationship concerns, communication needs, or a variety of other personal issues
• Your counselor will not be required to assign a mental health diagnosis that is a part of your medical record
• The total number of sessions and session frequency will not be dictated by your insurance company
• Having more flexibility in creating your goals for counseling

We’ve found that some insurance companies will cover our services as an out-of-network provider but it is your responsibility to check with your insurance provider. If you have a PPO, we can provide a “super bill” that you could submit to your insurance company for possible reimbursement. A super bill is a detailed record of payment with special codes for what kind of service were provided along with our license numbers. We recommend calling your insurance to find out what reimbursement will look like for an out-of-network provider. We also accept FSA or HSA payments and can provide an invoice for our services. 

Lauren accepts the following insurances: BCBS, United Healthcare, Aetna, Cigna, Oxford and Oscar. 

How much do counseling sessions cost? Payment will be due in full at the end of your counseling session. We accept cash, check, or a major credit card. The credit card you place on file to secure your initial appointment will be charged through our scheduling system. Individual counseling appointment fees with Sara Reeves are $125 for a 50 minute session. Individual counseling appointments for Mallory Peterman are $125 for a 50 minute session.

You can cancel or reschedule a counseling appointment, via the client portal, as long as you provide 24 hours notice. If you cancel an appointment with less than 24 hours notice, or fail to show up, you will be charged for the appointment. If you have questions about our cancellation policy you can discuss them with your counselor during your first appointment.

Our Fort Worth office is located in the WestBend area at 1751 River Run, Suite 200, Fort Worth, TX 76109. Surface parking is available near our office, but you may also use the free parking garage located behind Tyler’s and HG Sply Co. Please park in the parking lot directly in front of the office or the parking garage for the Westbend area.

The doors to enter the building are on the North side or if you are looking at the front of the building they are on the left side. Come inside the lobby and take the elevator to the 2nd floor. Walk a little bit forward and go inside the first double glass doors on your left which is suite 200. Check in with the receptionist between 9:00am-5:00pm to let them know you have arrived and they will notify your counselor. We do not have a receptionist at the front desk after 5:00 PM, simply wait in our waiting area and your counselor will come be there shortly! The outside access doors to our building lock at 6:00 PM, if you have a 6:00 PM appointment, send your counselor an e-mail or message in the client portal to let me know you have arrived and they will let you inside the main entrance of the building

Our Aledo office is located off of Bankhead at 9901 East Bankhead, Aledo, TX 76008. The office is located inside of Destiny Studio (in the building behind Bigfoot Inc.). 

If you have questions for one of the counselors, you can email them directly and they will get back to you as soon as possible. You can contact Sara Reeves at sara@anchorcounselingftw.com or Mallory Peterman at mallory@anchorcounselingftw.com.  If you have a general question please email info@anchorcounselingftw.com. We look forward to hearing from you.